A Core Technology for IT Infrastructure Management

The situation: customers demand service availability and business continuity.

Customers today demand quality service without interruption. To accomplish this, businesses must quickly and efficiently provision and maintain IT infrastructure critical to operations.

The problem: companies may be at significant risk of unplanned downtime, or may be spending significantly more in staffing to mitigate this risk.

Many companies, even though they have millions invested in traditional network management systems, still don't have the ability to access, monitor and manage IT hardware when connectivity is lost. They haven't put in place technology to provide an alternative – or Out-of-Band – management path to access servers, networking equipment and other devices when things go wrong.

According to technology research firm Gartner, only Out-of-Band management technology can address the 20 percent of infrastructure incidents and up to 40 percent of operator errors that cause unplanned network downtime. These incidents go uncorrected by traditional (In-Band) network management systems, such as BMC PATROL®, HP OpenView® and IBM Tivoli®, leaving companies vulnerable to:

Hardware failures that cause service disruptions and outages
Missed operating efficiencies and cost savings generated by Out-of-Band management practices

The approach: create an alternative path to access and manage IT infrastructure.

By using both Out-of-Band and In-Band technologies, enterprises ensure total network management coverage. The results: enhanced service availability, optimized existing IT investment and reduced operational risk and costs.

That's why 8,000 companies worldwide depend on Cyclades technology to complement their existing network management systems and to simplify IT infrastructure management activities at data centers and branch offices.