Support/Services

• Downloads
• Knowledge Base
• Customer Service Page
• Technical Support
• Cabling

Welcome to the Customer Service and Support Page. Here you can get help to configure and troubleshoot the products, information about additional services provided by Cyclades or the resources to address non-technical issues.

To get immediate on-line answers to common configuration/troubleshooting questions, search our indexed technical support Knowledge Base.

For help on special service, replacement, and equipment rental programs, information on warranty or RMA, or to send suggestions and complaints, visit the Customer Service Page.

The online information was designed to solve most of the installation and configuration problems. If it doesn't, get the information on how to contact our Technical Support by phone, fax, or e-mail.

If you need to download a current driver or firmware, README files, user documentation, go to the Downloads page.

For information on Cabling, check the Cabling page.