Commitment to Quality Customer Service

Cyclades, an Avocent Company, is committed to quality customer service because we know that relationships are built on communication. In support of our products, we provide the quality customer service you deserve.

Warranty Services

For Cyclades-branded hardware products serviced by our technicians, the warranty shall be limited to the correction and repair of any defects by restoring the products to good operating condition. Cyclades, an Avocent Company, is not liable for any direct, indirect, special, incidental, or consequential damages, whether based on contract, tort or any other legal theory.

Product Maintenance Agreement

Our service agreements provide customers with the maximum insurance, necessary protection, and minimum interruption so that they can carry on with daily critical operations. For specific details, please contact your sales representative or visit www.avocent.com/support and click on Extended Warranties and Services.

Avocent® Care Extended Warranty Program

Avocent Care Extended Warranty Program is designed specifically for customers who run critical operations where downtime should be reduced to the minimum. For more information about the Avocent Care Extended Warranty Program, visit www.avocent.com/support and click on Extended Warranties and Services.

For further information, contact the Technical Support Departments below.

Contact Information